1. Do an internet search of “The Iron Triangle in Healthcare.”
- Describe the challenges of balancing the three competing healthcare factors of access to care, quality of care, and cost containment.
- Explain possible ways that these challenges can be overcome.
2. Based on Chapter 4 in the textbook:
- Do you think the iceberg metaphor is a good way to explain an organization’s daily events, patterns of behavior, and system structures? Explain why or why not.
part 2
Based on the article; Health care management during COVID-19 insights from complexity science. and textbook Chapters 3 and Chapter 4: Consider how the following 5 system characteristics contribute to the presence of dynamic complexity (Change, Trade-offs, History Dependence, Tight Coupling, and Non-Linearity).
- Which of these system characteristics do you feel were most evident at the start of the COVID-19 pandemic? Explain why.
book
Applying Quality Management in Healthcare: A Systems Approach, FifthEditionBy Patrice L. Spath