1 Which of the following would NOT be a legitimate selection criteria?
Education
Test scores
Experience
Maiden name
2 The advantage of on-the-job training is that it _____.
*Group of answer choices
*increases employees’ chances of promotions
*ensures uniform training, because the same person is training everyone
*increases the chances of nepotism being exhibited by supervisors during the training
*eliminates bias by supervisors as they have minimum interactions with new employees
3 The role of the human resource department in the staffing process includes all of the following EXCEPT
writing the job description.
making reference checks on all applicants.
making the final hiring decision.
conducting preliminary interviews.
4 Which of the following statements regarding a job applicant’s references is NOT true?
Applicants tend to list only people who will give them good references.
Organizations that fail to check employees’ references can be charged with criminal negligence if those employees later commit crimes.
Employers conduct excessive background checks for low-level, large-scale hiring positions, such as retail clerks.
Social media screening is a fairly new practice some employers use to learn more about applicants’ backgrounds and activities.
5 Which of the following statements is true regarding the staffing process and the supervisor?
The staffing function is an ongoing process for the supervisor.
A supervisor has a nominal role in the staffing function.
The staffing function is carried out only when a department is established.
Once the supervisor has a department fully staffed, the staffing function is over.
6 While interviewing candidates for a new position, Samuel uses a set of predetermined questions. He takes notes during the interviews and then compares his notes for each question to make a selection of final candidates. Which interviewing technique does Samuel use?
Subjective technique
Directive technique
A blended approach
Nondirective technique Flag
7Question supervisor should have considerable input in making the final decision to hire a candidate, but should not be the only one to make the decision.
True
False
8 Asking “Who will care for your children while you are at work?” during an interview is not a discriminatory question because you want to make sure the employee has this issue covered before starting work.
True
False
9 Documentation of hiring decisions is necessary to ensure that a supervisor’s decision was based upon job-related factors and was not discriminatory.
True
False
10 Question If there isn’t a job description of a position, the supervisor should request the human resource department draft one.
True
False
11 All of the following are conditions of conducting a successful selection interview, EXCEPT:
taking notes.
asking job-related questions.
opening the interview on an informal note.
12 Question At C.M. Manufacturing, employees are first trained to do their primary jobs. However over the course of several months, they are gradually trained to perform other duties. This has been helpful for the company in maintaining production even when employees are sick or when they leave unexpectedly. This is an example of _____.
mentoring
cross-training
onboarding
on-the-job training
13 Question
At K.T. West Communications, supervisors meet with employees at the beginning of their employment and also on an annual basis to review the employees’ roles and discuss their jobs, skills, knowledge, abilities (SKAs), and other critical success factors needed to be successful members of the team. This type of ongoing review relates to the process of _____.
on boarding
coaching
orientation
mentoring
14 Question
Harry asks a question to both male and female job applicants regarding their willingness to work in night shifts that generates varying responses from the two genders. This question does not pass the OUCH test based on the fact that it is NOT:
related to the job.
differential in application.
subjective.
consistent in effect.
15Question
Kathy is a human resource manager who is constantly filling new positions at a rapidly expanding technology company. One of Kathy’s biggest priorities is to show current employees that there is a long-term career growth within the company. Which type of hiring policy should Kathy take part in to encourage this belief?
Select the hardest working employees from within to fill open positions.
Fill all positions from within.
Find new talent at college job fairs.
Request current employees to provide referrals from family and friends.
16Question
Education, prior work experience, and test scores are all examples of selection
True
False
17 It is fair to say that job applicants are “interviewing” a company just as much as the company “interviews” the applicants.
True
False
18 Name at least four goals a job applicant hopes to achieve in an employment interview. Name at least four goals the employer hopes to achieve in the interview.
19 Provide examples of interview questions that could be considered unlawful.
20 Why is it important to document the hiring decision?
