Quality Culture vs. Traditional Culture
There are various differences between a quality culture and a traditional culture. While formulating strategies and implementing quality culture, you need to understand these differences and plan accordingly. In this assignment, you will evaluate the difference between a quality culture and a traditional culture. Within this context, address the following topics:
- Select and evaluate a company (with which everyone in the class should be familiar) based on the following parameters:
- Operating philosophy
- Objectives
- Management approach
- Attitude toward customers
- Problem-solving approach
- Supplier relationships
- Performance improvement approach
- Based on your evaluation of this company, explain if you think your selected company is following a quality culture or a traditional culture. Provide an appropriate rationale and examples to support your answer.
- Given your evaluation of the company, explain whether you believe that its culture will enhance or impede its success.