Course Description:
Considering that an organization’s people are responsible for gaining and sustaining a competitive
advantage, knowing how to mobilize and motivate employees is critical to business strategy
execution. Understanding and practicing organizational behavior (OB) concepts is important for
managerial effectiveness and gives individuals, teams, and organizations the skills and tools they
need to be effective. OB plays a key role in improving and maintaining every aspect of individual
and organisational performance, and it is vital for organisational success. In addition to being the
foundation of personal success in any organisation, OB skills also help managers and employees in
effectively addressing new challenges.
Course-Specific Learning Objectives:
This course is designed to deepen your knowledge of OB from an individual, group, and
organizational perspective. A primary goal is to encourage you to reflect on and apply
this knowledge in ways that will enhance your managerial and professional skills. Specific learning
objectives include that by successfully completing this course you will:
• Understand the importance of OB theories, tools, and concepts.
• Understand how organizations work and why people behave as they do in work settings.
• Apply OB principles to typical problems in organizations to enhance individual, group, and
organizational effectiveness.
• Reflect on your own beliefs, assumptions, and behaviors with respect to how individuals,
groups, and organizations act in order to expand skills and increase your professional
effectiveness.
• Learn and practice the “soft skills” of managing. Improve skills in reacting appropriately to
organizational situations using OB concepts.
Topics-
Introduction to Organizational Behavior, Communication, Attitudes, Job satisfaction, Emotion and Moods in organizations, Perception and Individual Decision Making, Diversity in organizations, Motivation, Team, Leadership, Organizational Change and Stress
Management, Organizational Culture
Some expanded topics-
COMMUNICATION – downward communication,lateral communication, upward communication, grapevine communication process (>?
ATTITUDES, JOB SATISFACTION, EMOTION AND MOODS IN ORGANIZATIONS
Attribution theory suggests that when we observe an individual’s behavior, we attempt
to determine whether it was internally or externally caused. That determination depends
largely on three factors: distinctiveness, consensus, and consistency
Understand theories of motivation:
Maslow’s Hierarchy
Theories X and Y
Two-Factor Theory
McClelland’s Theory of Needs
Expectancy Theory
Goal Setting Theory
Equity Theory
Self-efficacy theory
