3077-Select three local businesses (one large and two small) and play the role of “mystery shopper”.
- How easy was it to do business with each company? How would you rate their service, quality and convenience?
- Were sales people helpful and friendly? Did they handle transactions professionally and courteously?
- How would you rate the business’ appearance?
- How would you describe each company’s competitive advantage? What future do you predict for each company?
- Prepare a brief report on the findings and conclusions.
Use APA Style, add narrative to your paper, I also want to know about the experience of being a mystery agent.
