Multiple Choice Questions 38. Operations management involves continuous decision-making; hopefully most decisions made will be: A. redundant B. minor in nature C. informed D. quantitative E. none of the above 39. A ‘product package’ consists of: A. the exterior wrapping B. the shipping container C. a combination of goods and services D. goods if a manufacturing organization E. customer relations if a service organization 40. Business organizations consist of three major functions which ideally: A. support one another B. are mutually exclusive C. exist independently of each other D. function independently of each other E. do not interface with each other 41. Which of the following is not a type of operations? A. goods production B. storage/transportation C. entertainment D. communication E. all the above involve operations 42. Technology choices seldom affect: A. costs. B. productivity. C. union activity. D. quality. E. flexibility. 43. Measurements taken at various points in the transformation process for control purposes are called: A. plans B. directions C. controls D. feedback E. budgets 44. Budgeting analysis of investment proposals and provision of funds are activities associated with the _______ function. A. operation B. marketing C. purchasing D. finance E. internal audit 45. Which one of the following would not generally be classified under the heading of transformation? A. assembling B. teaching C. staffing D. farming E. consulting 46. Manufacturing work sent to other countries is called: A. downsized B. outsourced C. internationalization D. vertical integration E. entrepreneurial ship 47. Product design and process selection are examples of decisions that are: A. financial B. tactical C. system design D. system operation E. forecasting
