48. The responsibilities of the operations manager are: A. planning organizing staffing procuring and reviewing B. planning organizing staffing directing and controlling C. forecasting designing planning organizing and controlling D. forecasting designing operating procuring and reviewing E. designing and operating 49. Knowledge skills usually don’t include: A. process knowledge B. accounting skills C. communication skills D. global knowledge E. all of the above 50. Which of the following is not true about systems approach? A. A systems viewpoint is almost always beneficial in decision making. B. A systems approach emphasizes interrelationships among subsystems. C. A systems approach concentrates on efficiency within subsystems. D. A systems approach is essential whenever something is being redesigned or improved. E. All of the above are true. 51. What is credited with gains in industrial productivity increased standards of living and affordable products? A. personal computers B. the internet C. mass transportation D. assembly lines E. multi-level marketing 52. Production systems with customized outputs typically have relatively: A. high volumes of output B. low unit costs C. high amount of specialized equipment D. fast work movement E. skilled workers 53. Which is not a significant difference between manufacturing and service operations? A. cost per unit B. uniformity of output C. labor content of jobs D. customer contact E. measurement of productivity 54. Which of the following is not a characteristic of service operations? A. intangible output B. high customer contact C. high labor content D. easy measurement of productivity E. low uniformity of output 55. Which of the following is a recent trend in business? A. pollution control B. total quality management C. supply chain management D. competition from foreign manufacturers E. technological change 56. Farming is an example of: A. an obsolete activity B. a virtual organization C. non-manufactured goods D. a growth industry E. customized manufacturing 57. Dealing with the fact that certain aspects of any management situation are more important than others is called: A. analysis of tradeoffs B. sensitivity analysis C. recognition of priorities D. analysis of variance E. decision table analysis
