Week 6: Building Information Systems – Case StudiesMIS535 – Managerial Application of Information TechnologyWeek 6 Case Studies: Chapters 13 & 14Chapter 13Case Study: Source Gas Goes for Better Workforce Scheduling Systems13-14 Analyze SourceGas’s problems with its old system. What management organization and technology factors were responsible for these problems? What was the business impact of these problems?13-15 What role did end users play in developing SourceGas’s new work order and dispatch system? How did the project team make sure users were involved? What would have happened to the project if they had not done this?13-16 What types of system-building methods and tools did SourceGas use for building its system?13-17 Discuss the issue of software package customization at SourceGas.13-18 What other steps did SourceGas take to make sure the new system was successful?13-19 What were the benefits of the new system? How did it change the way SourceGas ran its business? How successful was this system solution?————————————————————Chapter 14 Case Study: A Shaky Start for Healthcare.Gov14-13 Why was the Healthcare.gov project so important?14-14 Evaluate the key risk factors in this project.14-15 Classify and describe the problems encountered by this project. What management organization and technology factors were responsible for these problems?14-16 What was the economic political and social impact of Healthcare.gov’s botched implementation?14-17 Describe the steps that should have been taken to prevent a negative outcome in this project.
