read chapter 15 entirely. there are 2 specific topics we want to highlight: Group and Team contributions to organizational effectiveness (page 446) and Group Cohesiveness on page 462. When you finish studying this chapter, do the following exercises.
- Do “Exploring the WWW exercise on page 470 – 4 questions
- Do the “Be the Manager” exercise on page 471 – 2 questions
- Do a Case study on pages 471-472 – 4 questions
