: Adams, K., & Galanes, G. (2017). Communicating in groups: Application and skills (10th ed.). New York, NY: McGraw-Hill. eISBN-13: 9781259983283
What you learned
- Did you discover something that you were not aware of before in relation to your own emotional intelligence?
- How does your emotional intelligence impact (a) your current or future career in human services and (b) your performance in groups?
- What can you do to continue to improve in this area?
