Planning the Body of the Essay
NOTE: You may not write in full sentences on this sheet!
What is the idea you want to prove in your paper? (This idea is your thesis!) Understanding customer service and improving service
First point in support of thesis: Companies are realizing the importance of analytics in improving service delivery.
1. Point 1 major support _ Planning and thinking of new strategies
Weight out all the possible likes and dislikes that people may have
Point 2 major support _Get some users with experience
Satisfy the product and service of what the customers need
Point 3 major support __Customer rentention
Utilizing the history of the purchase behavior in data and customer reports
Second point in support of thesis: Try to the ensure the customers satisfaction
Point 1 major support __provide customers with adequate information to catch their eye
Point 2 major support _Have a friendly staff in no matter what you do
Point 3 major support _Do your very best in high quality service
Third point in support of thesis: ___Try to introduce virtual learning in the delivery of customer service
Point 1 major support __Have weekly meetings just to get tips and keep up to date with helping customers
Point 2 major support _ Have weekly meetings on time management in your company
Point 3 major support _Leadership skills
