Business process is : – a product assembly process, a quality assurance process, a corrective/preventive maintenance process. Any IT implementation process.
Determine the process to analyze
Regardless of what bigger objective you are after, the first thing to do is to identify which process you are going to analyze. Typically, you would analyze business-critical processes. These would include processes that have a direct influence on the end product, revenue, expenses, and other critical components.
Collect necessary information
Once you’ve settled on the process, you need to collect as much information as possible to analyze it. In this step, your main goal is to go through all the sources of information about the process, be it skimming the documentation or interviewing the people involved.
Map the process (data flow in Visio or word document, current stat)
To be able to move on to the analysis, you have to put your findings into some structured form. Current state.
Analyze the process (with new 2 improvement and delete min 2 activities, this is flow chart, future stat)
Now that you have all the needed information, it’s time for analysis. With all the data you’ve gathered at this point, you should already have a clear idea of what you can improve/change.
Determine the potential improvements/change
The point of everything you’ve done so far is to understand how you can make your business process better. Using your findings from the previous steps, you can sort out the flaws and come up with potential improvements/change.
references are must
it has four questions
