Final Exam Nursing Administration
Which of the following means translating the message into verbal and non verbal symbols to communicate the receiver:
a. Encoding
b. Decoding
c. Channel
d. feedback
2. The manager gives incentive for one employee on their extra effort on new project, the power which used in this situation is:
a. Coercive.
b. Reward.
c. Legitimate.
d. Expert
3. Which of the following documentation used by the head nurse to communicate information about patient has sudden hemorrhage to another head nurse in the next shift?
