Organizational Communication
Two Parts
Unit VI Assessment
QUESTION 1
In “Strategic Performance Measurement and Management in Nonprofit Organizations,” Robert Kaplan identifies the relationship between communication and organizational efficiency. Based on this article and the unit lesson, explain how a communication strategy can improve organizational efficiency.Your response must be at least 300 words in length.
QUESTION 2
Using the assigned unit resources and case study from the unit lesson as a guide, explain how the implementation of a communication strategy could benefit your organization’s performance (or one you are familiar with).Your response must be at least 300 words in length.
Unit VII Mini Project
Instructions
For this assignment, you will research the different ways that managers and leaders use communication to guide their organizations.
Find an instance where the organizational leader communicates directly with his or her employees, investors, or customers. Analyze the message, the channel, and the potential for feedback. Do you believe that it is effective? Do you believe that it is the same type of message that a manager would send? Why, or why not?
Remember to focus on the communication styles of both leaders and managers. Strive for an equal balance between the two types of communication styles in your assignment.
Example: The Apple events that occur in Cupertino whenever Apple unveils a new product or service are examples of the type of communication you should be analyzing in this assignment. During the events, CEO Tim Cook addresses an audience of employees, investors, and the general public. Cook uses multiple channels to communicate with the audience, including a live face-to-face discussion, live streaming of the discussion, and a recorded video. For the assignment, you would view one of the events, analyze Cook’s message and the effectiveness of the channels, and discuss the potential for feedback. Analyze whether or not the message is an effective example of leadership. Explain whether or not you believe a manager could, or should, use the same types of channels to relay a message. Would it be effective?
Note: You do not need to use Apple for this assignment. It is provided as an example only.
Use the standard five-paragraph format (introduction/body/conclusion). Include at least two academic sources. APA format should be used. The assignment should be a minimum of two pages in length, not including the title and reference pages. Content, organization, and grammar/mechanics will be evaluated.
