1007
- Describe the roles and responsibilities of a supervisor in a system of performance management (BL2)
- Summarize the management tasks required in the performance appraisal process and describe the purposes of a formal appraisal system. (BL2)
Chapter 12 – Performance Management (Leonard)
Read the Chapter’s opening scenario You Make the Call! – page 367
Answer the following questions.
- Identify what James Staker might have done differently to get Bonnie to offer suggestions on ways to improve the store’s efficiency?
- Was it appropriate for Staker to give to Bonnie a directive in a social, off-the-job setting? Why? Or Why not?
- What might you have done differently at the picnic as you listened to your boss’s comments?https://www.mediafire.com/file/srk0d2ccvu3c0q3/MGT1007_Ch._12_%25286%2529-3_%25281%2529.pdf/file
