Managing Difficult Conversations


This course presented a number of different communication theories and applications that can be used in the workplace for individual or collaborative communication. For your final discussion of the course, assume the role of a manager and draft your personal communication philosophy you will use in your new position. Employees always want to know the type of person they will be working with, especially how open and receptive that person can be.

In your post, present information you want your staff to know about your communication style and preferences.