Restaurant Observation ActivityObjectives The objective of this individual activity is for students to practice how to properly observe a restaurant’s service, flow, cleanliness, leadership, employees


Restaurant Observation ActivityObjectives

The objective of this individual activity is for students to practice how to properly observe a restaurant’s service, flow, cleanliness, leadership, employees, and the restaurant building and facility. 

Guidelines

Choose a restaurant you would like to observe and follow the guidelines and grading rubric below.

Guidelines and Deliverables

  1. Select a restaurant you would like to dine in. 
  2. Print or download the restaurant observation formLinks to an external site.Open this document with ReadSpeaker docReader .
  3. Deliverable 1: Fill out the form and include notes for each area of scoring, explaining why the restaurant received this score (even if you gave the restaurant the highest possible score).
  4. Deliverable 2: At the end of the observation form, include a summary of two to three paragraphs explaining your overall experience, your recommendations for improvement, and a SWOT analysis for the restaurant.
  5. Professional writing is expected, using Times New Roman 12 point font, and your form should be free of spelling and grammar errors. 

Grading RubricItemBreakdownPointsObservation Form

All parts of the observation form include notes for each part of the observation form.80Observation Summary

Substantial summary includes overall experience, recommendation for improvement, and a SWOT analysis.50Observation Formatting

Report is professionally written using Times New Roman 12 pt. font and free of spelling and grammar errors.20 Total points150PreviousNext