Part 1
Discussion – Quality Improvements in Healthcare
Based on Chapter 12 of the textbook,
Applying Quality Management in Healthcare: A Systems Approach, Fifth
Edition
By Patrice L. Spath
ISBN: 978-1-64055-277-7
- Explain what quality management means to be most successful when it is a “bottom-up team” activity.
Part 2
Describe a PDSA cycle you perform in your personal or professional life. You must include the answers to these three improvement questions: https://youtu.be/_-ceS9Ta820
- What am I trying to accomplish?
=Write a short (one or two sentences) general statement describing your goal.
- How will I know the change is an improvement?
=Identify one numerical target for this improvement cycle, including the expected time frame for achieving the target
- What change can I make that will result in improvement?
=Describe one small process change you can implement and measure.
2. Based on the textbook, Chapter 12:
- Describe the role of managers throughout the course of an improvement project
