Channel richness refers to the amount and immediacy of information that can be transmitted. Face-to-face communication is very high in richness because it allows information to be transmitted with immediate feedback.
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https://campus-adr.net/ODRModule/media_richness_theory.html
As a future leader in the field of sports, how would you utilize each channel in order to maximize your communication among internal constituents (employees) and external constituents (general public, customers)?
