Jerry and Communication Barriers -Effective Communication as a Motivator
One common complaint employees voice about supervisors is inconsistent messages meaning.
one supervisor tells them one thing, and another tells them something different. Imagine you are the supervisor/manager for each of the employees described below.
As you read their case, consider how you might help communicate with the employee to remedy the conflict.
- Questions: (Words are 1500.)
1. What are the communication challenges and barriers Jerry faces? (01.50 marks)
2. What solutions might Jerry consider in addressing each of these challenges and barriers? (01.50 marks)
3. What Standard Operating Procedures (SOPs) would be helpful for Jerry to implement and enforce? (02 marks)
