Purpose
In this project, you will view a video and discuss the organizational culture and organizational structure of the assigned organization.
Outcome Met by Completing This Assignment
- organize human, physical, and financial resources for the effective and efficient attainment of organizational goals
How to Set Up the Paper
Create a Word or Rich Text Format (RTF) document that is double-spaced using 12-point font. The final product will be 5-6 pages in length, excluding the title page and reference page. Write clearly and concisely.
Provide a title page with a title, date, your name, course, and section number, and the instructor’s name.
Instructions:
You have been hired as an associate for a software company, Dysfunctional Software. Dysfunctional Software offers support solutions to a wide range of software issues and business needs. Dysfunctional’s client list exceeds 500 businesses in the United States. The company has recently started to experience significant and rapid growth. As a result of the recent growth, Dysfunctional Software will need to hire many new associate positions.
Your manager, Harry Harried, has asked you to help create a recruiting video for Dysfunctional Software that will entice potential new employees to work there. He wants to portray Dysfunctional as a company that has a deep commitment to its employees, a positive corporate culture, employees who embrace the company’s core values and enjoy coming to work. As background for the task of developing the video, Mr. Harried provides you with a recruiting video for Zendesk. Mr. Harried believes that Zendesk is an exceptional company in terms of its of approach to employees, its hiring practices, its organizational culture, and its organizational structure.
You are requested to view the video on Zendesk: (You may need to right-click on the link and open in a new window.) You are also required by Mr. Harried to read the material that he has assigned for you to read (i.e., that is your course material for this project).
After you view the video read the assigned project material, you are to write a report to Mr. Harried that covers the information requested below. For the report, you are using only the Zendesk video and course materials. If additional sources are used, the information ascertained from them will not be included in the grading.
Use the following center Bolded and left-justified Bolded headings and instructions to complete the project
Introduction
- Write an Introduction paragraph. The introduction paragraph is the first paragraph of the paper and will be used to describe to the reader the intent of the paper explaining the main points covered in the paper. This intent should be understood prior to reading the remainder of the paper so the reader knows exactly what is being covered in the paper. The introduction is often written after the paper is completed. (Use in-text citation as required.)
Organizational Culture
- Discuss the seven dimensions of organizational culture. (Use heading below and in-text citation as required.)
- Describe Zendesks organizational culture by presenting examples for each of the seven dimensions of culture. Your description of Zendesk’s organizational culture is accomplished by extracting facts from the video and matching those facts with the appropriate dimension descriptor. You must provide support, justification, and where appropriate, in-text citation, for the video facts matched with the dimension descriptors. (Use heading below and in-text citation as required.)
Seven Dimensions of Culture Discussion (Please underline each of the 7 dimensions, as you discuss that dimension. Use the heading below and in-text citation as required.)
Zendesk’s Video Facts/Examples (Please underline each cultural dimension as you match it to Zendesk’s Video facts and examples. Use in-text citation as required.)
Competitive Advantage
- Discuss how Zendesk uses its corporate culture to create a competitive advantage. Make sure to provide examples supported by your analysis, as drawn from the video information and the course materials. (Use in-text citation as required)
Organizational Structure
- Identify and discuss Zendesks organizational structure, as depicted in the video. Based on your examples ascertained from the video, use the course material to elaborate on your examples to fully explain the various types and aspects of organizational structure that you have selected from the video to analyze. (Use in-text citation as required)
Conclusion
- Create a concluding paragraph. The conclusion paragraph highlights the major findings covered in the paper. (Use in-text citation as required.)
References
Review the Paper
Read the paper to ensure all required elements are present.
The following are specific requirements that you will follow. Use the checklist to mark off that you have followed each specific requirement.
Checklist
Specific Project Requirements
Proofread your paper. Ensure your topic heading match those above.
Read and use the grading rubric while completing the report to ensure all requirements are met that will lead to the highest possible grade.
Third-person writing is required. Third-person means that there are no words such as I, me, my, we, or us (first-person writing), nor is there use of you or your (the second person writing). If uncertain how to write in the third person, view this link: .
Contractions are not used in business writing, so do not use them.
Paraphrase and do not use direct quotations. Paraphrase means you do not use more than four consecutive words from a source document. Removing quotation marks and citing is inappropriate. Instead, put a passage from a source document into your own words and attribute the passage to the source document. There should be no passages with quotation marks. Using more than four consecutive words from a source document would require direct quotation marks. Changing words from a passage does not exclude the passage from having quotation marks.
You are expected to use the provided weekly course materials to develop the analysis and support the reasoning. There should be a robust use of the course material. The material used from a source document must be cited and referenced. A reference within a reference list cannot exist without an associated in-text citation and vice versa. Changing words from a passage does not exclude the passage from having quotation marks.
Use in-text citations and provide a reference list that contains the reference associated with each in-text citation.
You may not use books in completing this problem set unless part of the course material. Also, do not use a dictionary, Wikipedia or Investopedia, or similar sources.
Provide the page or paragraph number in every in-text citation. Since the eBook does not have page numbers, you are to include the chapter title, section heading, and paragraph number.
For citations using a video, you must provide the minutes and second of the cited material.
Submit the paper in the Assignment Folder (The assignment submitted to the Assignment Folder will be considered the student’s final product and therefore ready for grading by the instructor. It is incumbent upon the student to verify the assignment is the correct submission.
(The assignment submitted to the Assignment Folder will be considered the student’s final product and therefore ready for grading by the instructor. It is incumbent upon the student to verify the assignment is the correct submission. Where Turnitin is available students are encouraged to modify their paper were warranted to bring the paper into compliance with proper citation requirements.)
NOTE: All submitted work is to be your original work. You may not use any work from another student, the Internet, or an online clearinghouse. You are expected to understand the Academic Dishonesty and Plagiarism Policy and know that it is your responsibility to learn about instructor and general academic expectations with regard to proper citation of sources as specified in the APA Publication Manual, 7th Ed. (Students are held accountable for in-text citations and an associated reference list only).
