Case Study Chapter 6:

1) Case Study #6 – Capacity Planning; In one to three paragraphs, describe how fast-food restaurants, such as Chick-Filet-A, utilize capacity planning for their drive-throughs. Which fast-food chain has the best drive-through and why?

2) Class Room Assignment: Read the enclosed article about Amazon’s air freight capacity. In one to three paragraphs, by Amazon adding more planes to its airfreight capacity, what are the benefits to this and some negative outcomes for this?