13. Both the labor force and the population are getting younger . 14. Compared to their parents baby boomers tend to prefer work in teams and thrive when work rules are unambiguous. 15. One of the most dramatic changes that has occurred in the past several decades has been the increase in the number and percentage of women in the workforce. 16. Flextime allows employees to choose their work schedules within certain limits for example instead of working 9-to-5 an employee might elect to work from 8-to-4 instead. 17. Martina is employed by a company that allows her to work from an office in her home; she stays in touch with her employer primarily by e-mail. Martina is taking advantage of the administrative policy known as flextime. 18. According to recent workforce projections African-Americans are expected to be the fastest growing group. 19. The invisible barrier that limits the advancement of women and minorities is known as the glass wall. 20. As the number of low-level service industry jobs has grown in the U.S. the number of Americans who attend college has fallen. 21. An organization that seeks to obtain a competitive advantage can do so by hiring qualified people training those people and appropriately using those people’s skills. 22. Like most managers the primary challenge that Heather will face in the future is dealing with too many high-skilled workers. 23. Three out of every four persons will be employed in the service-producing sector through at least the year 2016. 24. Generally speaking large companies allow supervisors a broader range of managerial opportunities because fewer management positions exist in smaller companies.
