96) Which types of systems consolidate the relevant knowledge and experience in the firm to make it available to improve business processes and management decision making? A) TPS B) Extranets C) KMS D) CRM 97) An information system for ________ would NOT be categorized as a KMS. A) distributing documents B) documenting the expertise of company specialists C) enabling the discovery of new product applications D) discovering new sales channels for a product 98) Which type of information system is an intranet most easily adapted to? A) CRM B) MIS C) TPS D) KMS 99) Which of the following types of system helps expedite the flow of information between the firm and its suppliers and customers? A) intranet B) extranet C) KMS D) TPS 100) Which of the following occupations would NOT be categorized as an “interaction” job? A) sales representative B) business manager C) engineer D) operations manager 101) Which of the following decisions requires knowledge based on collaboration and interaction? A) How long will it take to manufacture this product? B) Should we collaborate with outside vendors on new products and services? C) In which geographical locations are our products garnering the most sales? D) Which product design is the most efficient for the user in terms of energy use? 102) E-government refers to the application of ________ to digitally enable government and public-sector agencies relationships with citizens businesses and other arms of government. A) the Internet and networking technologies B) e-commerce C) e-business D) any computerized technology 103) Buying or selling goods over the Internet is called A) e-commerce. B) e-business. C) an intranet. D) an extranet. 104) The use of digital technology and the Internet to execute the major business processes in the enterprise is called A) e-commerce. B) e-business. C) enterprise applications. D) MIS. 105) The principal liaison between the information systems groups and the rest of the organization is a(n) A) programmer. B) information systems manager. C) systems analyst. D) CTO.
