Conflict Management for managers

Imagine you are about to hire a new worker or workers for your organization. 

 Based on the information in this chapter, what screening questions would you include on a pre-employment questionnaire? Mention the purpose of each questionnaire set for interview.

 What questions would you ask during the reference-check phase of the hiring process? 

 Then, create a survey that will be used to gain feedback on workplace morale within individual work units at your organization? 

 What questions would you include? 

 How would you integrate this survey into the annual bonus or merit raise structure of your organization?

 Once you have completed the above, think of and describe some common feedback scenarios within the workplace. 

 Come up with some feedback framings that use the EPM formula as well as I statements.