Course name: Operational excellence

Information Systems for Business and Beyond Questions

  • Chapter 1 study questions 1-5, Exercise 3
  • Chapter 2 study questions 1-10, Exercise 2     

Information Technology and Organizational Learning Questions

  • Chapter 1 Review the Key Lessons from Chapter 1 Explain the five key lessons and note the importance of each key lesson from chapter 1.  Also, note why is it important to understand these basic concepts. 
  • Chapter 2 Note why the IT organizational structure is an important concept to understand.  Also, note the role of IT in the overall business strategy.