Customer Success Story

 

Your implementation was successful, and it is time to plan ahead for future projects. One important piece of project reflection and creating future proposals is to use customer success stories. These anecdotes read as case studies and provide internal and external personnel a glimpse into the decisions made throughout the project. They provide the opportunity to highlight the goals, results, and impacts of the project. Customer success stories are also used to predict trends in future projects.

Develop a 12- to 14-slide, multimedia-rich presentation featuring your work with WeLoveVideo, Inc. You will use this presentation in your next client meeting. 

Include the following: 

  • A description of the systems project
  • Justification behind the SDLC recommended (waterfall or Agile)
  • Intended business goals of the systems project
  • Results of the project, to include scope, schedule, budget, and user adoption
  • Storyboard example
  • Impact the systems project had on the organization
  • How the decisions made in this project will affect the business in the next 10 years
  • Detailed speaker notes
  • Appropriate charts, images, graphics, video, or audio where appropriate
  • At least 2 references cited in APA format

Additionally, write a brief, 1-page summary of the presentation to be published on the company website for potential clients to review.