Decision Making and Problem Solving as a Manager and Leader

Assignment Questions

1. (A) List and explain the 3 levels of decision-making categorized by the level in the organizational hierarchy and provide examples of each. (B) List and explain the 3 types of decisions categorized by who carries them out.

2. List and explain in detail the difference between (A) left-brain, (B) right-brain, and (C) whole-brain thinking?

3. List and explain the 9 basic methods for making decisions or problem-solving.

4. Explain in detail (A) FFA, (B) NGT, (C) the Delphi, and (D) the Modified Delphi Technique.

5. List and explain the Seven-Step Decision Making/Problem-Solving Process.

6. List and explain in detail the 4 components of Problem Solving Policing and how each compares with the 7-Step Problem-Solving Process.

7. (A) Explain the Problem Analysis Triangle.  (B) List the 4 questions CPTED is designed to answer.  (C) Explain Osbornes philosophy related to crime analysis in problem-solving. (D) What two questions should Patrol Commanders be able to answer? (E) Identify the benchmark for 21st century policing and its cornerstone.

8. (A) Define/explain creativity.  (B) Define thinking traps.  (C) List and explain 5 thinking traps and provide a remedy for each. (D) Define mental locks.  (E) List and explain 8 mental locks.  (F) Define killer phrases and give 5 examples.

9. (A) Identify and explain the statute used to bring most civil lawsuits against law enforcement officers?  (B) List the Amendments and issues involved with most civil lawsuits.  (C) What should 7 questions be answered before ethical decisions are made?

10. (A) Define vicarious liability.  (B) List the 7 most causes of civil lawsuits.  (C) What are the most effective way to reduce legal problems and liability risks in law enforcement?  (D) List 4 ways law enforcement agencies can protect themselves against lawsuits.