Average American University is struggling. You are in a middle management role at Average American University, and you have been challenged by the president to predict the biggest, most important change in HEA in the next five years. Describe what change you recommend to the president and why, supporting your conclusions with ideas learned through class, case studies, and other outside sources. Offer reflections on how Average American University can successfully implement that change to improve student success, retention, and persistence at its institution.
