Please write a two-page summary of the materials covered from Chapter 16 to 20 and answer the following questions:
1. What are the key points and skills that I have learned from these five chapters?
2. How do I apply these skills to (1) the country for the Group and (2) my personal Country that I selected?
3. How do I apply these skills to become a better person than before?
4. How do I become a better manager than before?
5. Please also respond to other classmates’ comments.