Review the Undercover Boss Smoothie King youtube video: https://www.youtube.com/watch?v=AwdZ4eihqas
After reviewing the video address the following questions:
Using the quality management principles 8 Quality Management Principles (attached), explain how Wan Kim, CEO of Smoothie King, meets each and every principle (separately).
Name two recommendations you would make to strengthen the weaknesses that were found in the franchises as well as the Smoothie King warehouse facility
