Competency
Evaluate the importance of affecting and managing relationships.
Student Success Criteria
View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane.
Scenario
Recall a time when you were involved with a conflict in the workplace, or witnessed a conflict at work. This situation should be one that involved a relationship of some kind (i.e. manager-employee, employee-employee, etc.) where a conflict occurred. Think about how this experience could have been improved if you had had a mentor or a coach to help you through the situation.
Instructions
Reflect on an experience of a conflict and how it could have been improved with a mentor or coach. From this experience, create a mentoring or coaching document. In your document, think about conflict management and relationship management strategies. Include the following in your mentoring/coaching document:
- What was the conflict and relationship?
- Did you see things the way they really were, or were your eyes opened to something else? Was there any bias? Explain.
- How would you have done things differently? Why?
- How did that experience affect other relationships?
