Competency
Discuss the competencies and professional qualities of healthcare administrators and operations managers.
Scenario
Knowledge-Based Management (KBM) Systems allows for the health organization to employ new methods of processing and analyzing knowledge. KBM promotes knowledge-based insights to solve problems and aid in decision-making. In healthcare, KBM systems provide a solution for enhancing operations and improving efficiencies.
The long-term care industry is experiencing unprecedented changes and increased oversight. The changes in reimbursement models, accreditation standards, and pay for performance initiatives require skilled leadership in both, the administrator and operations management roles.
As COO of a long-term care facility, you are conducting a training program for newly hired health care administrators and operations managers. Part of your training involves a review of the importance of Knowledge-Based Management strategies in the decision-making process. Prior to the training, you determine that evaluating the use of Knowledge-Based Management can assist in illuminating the importance of employing knowledge-based strategies.
Instructions
Conduct a comprehensive literature review of 10 scholarly journal articles published within the past 10 years on the topic of Knowledge Based Management. Suggested areas of focus include: Key components of knowledge management; Dimensions of knowledge; Processes of knowledge management; the Management of knowledge in the context of operations management; the Importance of knowledge-based management in health organizations; and Knowledge management and organizational strategy.
The purpose of the review is to support your assertions that the use of Knowledge-Based Management Systems will help administrators and operations managers in making key decisions relative to improving operational efficiencies.
