View the video (a captioned version of this video is available: The Confident Supervisor: Conflict Management: Supervisor Training (CC)) on how to handle a difficult conversation regarding a dress code issue. For your first post, use these questions to analyze the video:
- What did you observe?
- How did the supervisor handle communicating with the employee? What was the employee’s reaction?
- What did the supervisor do well?
- What could the supervisor have done differently?
- In your opinion, what should have happened?
