Module 4 – CaseBUILDING WORKPLACE RELATIONSHIPSAssignment Overview
In this assignment you are an applicant who has been asked the following question during a job interview for a supervisory/management position:
Tell me about a time you had to deal with a conflict and discuss its outcome.
In your video, describe what led to your involvement in the conflict, what actions you took to resolve the situation, the results of your actions, and what you will do differently when faced with the same situation in the future.
After watching and reflecting upon the video below, prepare your response following the principles learned in this video.
- Prepare a 5- to 6-minute video of you responding to that question.
- Also prepare a 2- to 3-page outline of how you addressed the ideas found in the video. Include a Reference list of at least two sources you utilized to prepare your submission. At least one of these references must be a high-quality (peer-reviewed academic journal) reference found in the Trident Online Library.
Here is a sample of what a basic outline looks like:
