Module 4 – CaseQUALITY MANAGEMENTAssignment Overview
Quality Management Presentation
Let’s Talk about Quality Management. Better yet, you will be doing the talking! Making professional presentations regularly will help you improve this important skill set.
Case 4 Resources
Quality Digest
Case Assignment
Quality Management
Quality Digest covers quality management topics: customer care, healthcare, innovation, lean, operations, risk management, six sigma, supply chain, and sustainability.
Select a Quality Digest article written in the last two years and use it as the topic of your presentation. At least one other source is required.
Written Research Report
Write a 250- to 300-word APA-formatted document explaining the quality management topic you selected.
2- to 2½-Minute Video
You should talk about the same content that is written, but do not read it. Impromptu speaking has a different impact than reading from a screen. You may add personal professional applications in the presentation.
No quotations are permitted in this paper. Each paragraph must contain at least one in-text citation.
Since you are engaging in research, cite in the body of the post and add a reference list in APA format. NOTE: failure to use research with accompanying in-text citations to support content will result in reduced scoring “Level 2-Developing” on the grading rubric.
The paper should be written in the third person. This means words like “I,” “we,” and “you” are not appropriate. Refer to yourself in third-person as “manager” or write about what the “project team” will do, rather than saying “I” and “we.”
