Case Study: – 1,300 word
Choose a business having a substantial mobile e-commerce presence and one ideally with which you have had some experience. In 1300-word case analysis, critique the suite of services provided by the business by analyzing the advantages and possible deficiencies of this service. Ideally, if you use the service yourself, use your own personal experiences as data for this analysis, but also indicate how other people might have differing perceptions in regard to the value of these mobile services. Make sure that you use the frameworks and concepts articulated in your readings. Other questions to reflect on in this analysis include the following:
What specific value or customer needs are being served via these mobile services?
Must be done in APA format with credible references.
