Objective:
Please answer the following question based on your observations.
Submit the attached .docx to your Blackboard instructor.
Question 1: Describe – in no less than 4 sentences – how each of the five basic functions in the Supply Chain Operations (SCOR) model improves the customer experience.
Plan:
Source:
Make:
Deliver:
Return:
Question 2
Please respond to the following:
- Select a goods-producing organization and a service-providing organization of your choice. Suggest ways each organization can make aggregate planning decisions using the variables described in Exhibit 14.3 (page413) in the textbook, OM.
- Compare and contrast the operational and managerial impacts of the aggregate planning decisions in terms of customer satisfaction.
- Be sure to respond to at least one of your classmates’ posts.
