Question 1: Read the attached Article. Post a single paragraph about what you learned and what you disagree with.
Question 2 – What are benchmarks, and how can they assist in performing quality assurance? Describe typical benchmarks associated with (a.) a college or university and, (b.) An IT Project.
Question 3 – What are the Seven Basic Tools of Quality? Provide examples of when you would use the Seven Basic Tools of Quality on an information technology
