11. Which of the following is not one of the generally accepted ways that internal customers should communicate their needs to purchasing? a. Purchase requisitions. b. Meeting in the company cafeteria. c. Forecasts. d. Customer orders. e. Routine reordering systems. 12. All of the following are required elements in a purchase requisition except _____. a. quantity b. estimated unit cost c. date required d. authorized signature e. identification of an approved supplier by the end user 13. When marketing wants to purchase an advertising campaign the _____ should specify the work that is to be completed when it is needed and what type of service provider is required a. reorder point b. acknowledgement c. traveling purchase requisition d. statement of work e. forecast 14. In a/an _____ when inventory is depleted to a given level the system notifies the material control department or the buyer to issue a request to a supplier for inventory replenishment. a. reorder point system b. traveling purchase requisition system c. customer service system d. forecasting system e. just-in-time system 15. A/An _____ involves the physical checking of inventory to verify that system records match actual on-hand inventory levels. a. reorder point system b. stock check system c. just-in-time system d. forecasting system e. p-card system 16. _____ is used when a product or service is proprietary or when there is a perceived advantage to using a particular supplier’s products or services. a. Description by market grade b. Description by industry standard c. Description by specification d. Description by performance characteristics e. Description by brand 17. _____ is appropriate where the requirements are well understood and there is common agreement between supply chain partners about what certain terms mean. a. Description by market grade b. Description by brand c. Description by performance characteristics d. Use of prototypes e. Description by specification 18. _____ can cover such characteristics as the materials used the manufacturing or service steps required and even the physical dimensions of the product. a. Description by market grade b. Description by specification c. Description by brand d. Description by industry standard e. Description by performance characteristics 19. _____ focuses attention on the outcomes the customer wants not on the precise configuration of the product or service. a. Description by industry standard b. Description by brand c. Description by specification d. Description by performance characteristics e. Description by market grade 20. A/An _____ has demonstrated its performance capabilities through previous purchase contracts and receives preference during the supplier selection process. a. internal supplier b. new supplier c. capable supplier d. final supplier e. preferred supplier
