1. Trait theory is insufficient for identifying effective leaders because1. not all leaders possess desirable traits2. it fails to address situational variables3. it was replaced by behavioral theory4. charisma cannot be learned5. all of the aboveQuestion 21. Leadership is sometimes irrelevant.TrueFalseQuestion 31. Open-book management teaches employees1. communication skills2. financial skills3. motivation skills4. all of the above5. none of the aboveQuestion 41. The innovative organization is characterized by its ability to synthesize unique ideas.TrueFalseQuestion 51. The idea that managers can sequentially mold employees behavior is known as1. motivation2. shaping3. discipline4. positive reinforcement5. all of the above6. none of the aboveQuestion 61. Personality includes thoughts feelings and behaviors.TrueFalseQuestion 71. Mavericks should be encouraged not discouraged.TrueFalseQuestion 81. The role of the leader is to1. create a team of leaders2. get results3. practice self-management4. constantly learn more about themselves the workers and the situation5. all of the aboveQuestion 91. Culture change most likely occurs when1. culture is strong2. the organization has a long history3. the CEO position is stable4. the organization is medium to large size5. all of the above6. none of the aboveQuestion 101. Perception represents self-reality.TrueFalseQuestion 111. The antidote for social loafing is identifying individual effort.TrueFalseQuestion 121. Some people are just not motivated.TrueFalseQuestion 131. Openly communicating the cost of stealing is an example of which type of control?1. employee discipline2. feedforward3. concurrent4. feedback5. open-book management6. none of the aboveQuestion 141. Expert power is the same as authority.TrueFalseQuestion 151. The belief that the organization values employee contributions is called1. job satisfaction2. job involvement3. effective management4. perceived organizational support5. values reinforcementQuestion 161. A high need to achieve does not necessarily lead to being a good manager especially in large organizations.TrueFalseQuestion 171. Older workers tend to resist change more than younger workers.TrueFalseQuestion 181. Employees who have an external locus of control tend to have high job satisfaction and performance.TrueFalseQuestion 191. Innovative companies tend to tolerate risk conflict and goal ambiguity.TrueFalseQuestion 201. The first global factor for contributing to employee engagement is1. pay and benefits2. work-life balance3. promotion opportunities4. type of work5. respect6. co-workers7. learning and development8. office romanceQuestion 211. Which of the following EI definitions is not correct?1. self-management is the ability to control your emotions and impulses2. awareness of others’ feelings is called empathy3. persistence in dealing with mistakes and failure is self-motivation4. awareness of your own feelings is self-awareness5. managing the emotions of others is social skill6. all of these are correctQuestion 221. To be fair managers should use the same rewards for different employees for the same level of performance.TrueFalseQuestion 231. Interesting work is important to most workers regardless of their national culture or origin.TrueFalse
