Choose one of the following client statements and write an example of how you would respond using each of the identified active listening responses.
Client 1: I cannot seem to get along with my mom. She is always harassing me, telling me what to do. It is causing me to not think straight. Sometimes I get so mad I feel like hitting her, but I do not because it would only make the situation worse.
Identified listening responses:
- Reflection of Content (Paraphrasing):
- Reflection of Feelings:
- Reflection of Meaning:
- Open-ended Question:
- Reflection of Content (Summarization):
- Contract for Change Question:
Client 2: I am really upset. My parents needling us about having a baby. Joe and I are not sure that we want to have children. They can really disrupt your life. Most of our friends who did have kids were really bummed out after having them. Anyway, my parents want us to come home for the holidays, but every time we do, it gets really tense. I wish they would leave us alone.
Identified listening responses:
- Reflection of Content (Paraphrasing):
- Reflection of Feelings:
- Reflection of Meaning:
- Open-ended Question:
- Reflection of Content (Summarization):
- Contract for Change Question:
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