ONLY USE APA FORMAT
Prior to beginning work on this discussion, review Chapter 6 of your text, the article (https://www.nytimes.com/2018/01/21/technology/inside-amazon-go-a-store-of-the-future.html), and watch (https://www.nytimes.com/2018/01/21/technology/inside-amazon-go-a-store-of-the-future.html)
In your initial post,
- Explain how Amazon Go needs to employ electronic data interchange (EDI) and efficient consumer response (ECR) to effectively and efficiently manage its stores.
- Your explanation can be around one specific example of a grocery item.
- Analyze how Amazon takes advantage of big data analytics and its advanced customer relationship management (CRM) to improve employees productivity, enhance corporate profitability, and, above all, create customer loyalty.
- If Amazon Go decides to expand globally and even dominate a domestic market, would they need to acquire information through direct perception? Why or why not?
- Take into consideration both the Xbox and TOMs examples in the text.
Your initial discussion post should be 265 words. You must use two credible articles to support your analysis. Cite your textbook and any other sources used to support your ideas.
I have attached the textbook below and an example of the discussion.
Textbook reference
Keegan, W. J., & Green, M. C. (2020). (10th ed.). Retrieved from https://www.vitalsource.com
