300-500 words

The original post is substantive, showing depth of knowledge on the topic and requires 2 references. References are from LDRS 300 course text or readings.

All writing are clearly written and contain no APA/spelling/grammatical errors

Use APA Citations for all your sources and include an APA References list. (No Title Page, or other APA formatting is required)  

Spelling and Grammar is important.

Questions:

Answer the following questions using the course material from LDRS 300.

  1. Think of a time when you were exposed to a new culture different from the culture you were familiar with: What are 2 things you found confusing at first but became familiar with as you learned about the new culture?
  2. According to Jeff Toister (2017) in The Service Culture Handbook: Why is it important that a leader understands the culture of a group, or company?