You will conduct an interview with a Masters level social worker who is employed in a leadership position in a social service agency, including nonprofit, for-profit, and government agencies. After the interview, the student will then submit a paper.
You should pay particular attention to diversity, social, and economic justice and ethical issues and concerns.
Include information on the following areas:
- Agency background
- Name of the agency,
- Brief history of the agency (via their website)
- Name of Interviewee
- Interviewee title
- Proposed time and date of interview
- Agency Leadership
- What is the leadership structure of the agency?
- Are different communities represented?
- What is the process for hiring leaders?
- Staffing
- How many staff members are employed at the agency?
- What is the employee to client ratio?
- What are their qualifications?
- Does staff makeup match the makeup of the communities served?
- What professional development is available to staff?
- How is employee performance evaluated?
- How often are staff members eligible for raises?
- How often are meetings held with staff?
- Is there high or low turnover?
- Interviewee Background
- How many employees does interviewee supervise?
- How long has he/she/they been in leadership roles?
- How long has he/she been employed there
- Client Access to Services
- What are the programs and services offered?
- Are programs accessible for participants?
- What barriers do participants encounter when trying to access services and what is the agency doing to eliminate those barriers?
- Are the services able to address the needs of the community?
- How are programs and services evaluated?
- Does agency solicit community and stakeholder feedback on services? If so, what is the method for soliciting feedback and how often is feedback solicited?
- Strategic Plan
- Does the agency have a current strategic plan?
- What was the process for developing it?
- Is it current?
- What is the format?
- Agency Infrastructure
- Does the technology meet the needs of the staff?
- If not, is there a plan for upgrading technology?
- Who handles communications with the public?
- Does the agency have a PR or Marketing Plan?
- Does the agency partner with other agencies or community stakeholders around initiatives? Why or why not?
- Does the agency have a legislative or advocacy plan? Is that public?
- Why or why not is the agency involved in advocacy?
- If yes, is interviewee involved in developing that plan?
Guidelines
- All papers should be written in APA style and format: In-text citations (for all ideas, definitions, concepts and direct quotations) and reference page
- Use Times New Roman font, 12 points. Double spacing throughout the document. Number all the pages (Page number, upper right corner).
- Include a Cover Page with the following information: Name, Name of Professor, Class and Section Number, Name of Assignment and Date of submission.
- Use page numbers, Page numbering should begin on the title page.
- Include a Running head: Title of the paper in 50 characters or less in header all capitalized. In header on second pages: Title only, all caps, left alignment.
- Use subheadings/section titles for each of the areas.
- The paper should be between 6-8 double-spaced pages, with a 12-point font, not including the title page, abstract, reference page (if applicable), and appendix (if applicable), using APA format.
