Mini Case Study 4

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Mini Case Study 4 Instructions

You have been called to a meeting with the CEO, Jacob Zielinski, and the COO, Sofia Morales.

Transcript

For this assignment, review the survey results on change readiness and then do the following:

  • analyze the survey results and write a summary of your findings
  • recommend a plan for change based on a change model
  • suggest at least three KPIs and explain how you can track and measure them

You may need to research how to collect metrics around KPIs in order to make informed suggestions.