PRQ – Problem Set 5


#1OverviewOver the past few decades, one of the most common types of projects within a business is the development of a new piece of software to facilitate a certain facet of business operations. This assignment entails a project concerned with the creation of a new version of business expense software for the entry of, tracking of, and payment of business expenses accrued by organizational members during normal business operations such as reimbursing employees for expenses they personally paid for during their business related travel.AssignmentYour first task is to create a risk matrix in EXCEL.Identify the risks to be addressed with a rational as to why you have chosen these risks from the matrix.Explain which of the four remediation methodologies you will use for each risk and why.#2

  • Define Quality?
  • What does Total Quality Management emphasize?
  • State the Deming philosophy.
  • What are the major steps for an organization to follow in implementing TQM?