Letters

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This week you will also be writing both good and bad news, but this  time both messages will be addressed to individuals outside of the  organization. When writing good news, remember to use the direct  approach; however, when writing bad news, use the indirect approach.  A single upload is fine, as long as each letter starts on a new page.  After  your assignment is uploaded, please click on “View Feedback” to verify  that the formatting was not altered. If necessary, please correct and  resubmit. Remember to adhere to formatting guidelines, including margins  and spacing (please refer to sample formatted letter

).

Guidelines:

  • Use Times Roman Numeral, Courier New, or Arial.
  • Left justify letter and use 1-inch margin.
  • Use correct headings (must be single-spaced): 
    • Sender’s address
    • Date
    • Recipient’s address
  • Letter must be single-spaced; leave a space between each paragraph.
  • Do not indent paragraphs.
  • Reference your sourcesLinks to an external site.
  • Include complimentary close and signature block. You’re welcome to use the existing signature in the sample formatted letter.

Scenario (Good News): 

Zain Martin recently interviewed with your company for a position  as a securities analyst. You have good news to share with her. The  company offered Zain a job with the hope of getting her in for  orientation in five weeks. Your task is to write to Zain and offer her  the position.

Scenario (Bad News):

You are a real estate professional who has a national reputation  as a real estate expert. You were contacted recently via letter,  inquiring about your ability and willingness to be the keynote speaker  at a national real estate conference in Atlanta on August 12. You are  flattered with the invitation and the size of the honorarium you would  receive. However, you are unable to accept due to previous commitments.  Your task is to write a letter to the conference host informing her of  your decision. In your letter, consider sharing the names of other real  estate experts who might be available and/or the possibility of  videotaping your talk for the presentation.