CHECKLIST FOR PROJECT CHARTER TEMPLATE
PROJECT NAME:
PROBLEM STATEMENT:
– Specific; problem is specific, not a general problem.State specifically what the problem is in specific terms.
-Measurable; specify the size of the problem and its operational and business impact in measurable terms.
-Chronic problem or performance deficiency (not a one-time or one-off problem)
-No blame, no causes, no solutions in the problem statement
GOAL STATEMENT:
-Target level of performance to be achieved by the project and targeted end date
-SMART: specific, measurable, attainable, relevant, and time-bound
PROJECT SCOPE:
-Manageable and doable “bite-size” project, within six months or less; not “world hunger” size
-Specify what’s in-scope and what’s out-of-scope (For example, residential customers are in scope, but commercial customers are out of scope.)
CTQs of PROCESSES WITHIN PROJECT SCOPE:
-CTQs are stated correctly
-One or more of the listed CTQs is/are the Key Metric(s) for this project.
Note: CTQs are the performance characteristics of a process, product, or service that are critically important to customers, for example, timely deliveries measured by % on-time and correct deliveries measured by % correct and accurate. Alternatively, the correct temperature of pizzas (so that customers receive hot pizzas) is measured by degrees Fahrenheit.
KEY METRIC:
-Stated as a metric (i.e., the focus of the project; this is the metric to be measured, analyzed, and improved during the project)
Note:This is the performance outcome Y (in Y=f(x)) to be improved by the project and stated in measurable terms, such as order-to-delivery time in hours, % on-time, % defective, the thickness of pizza crust in inches, or temperature of pizza in degrees F.
EXPECTED BENEFITS(operational and financial benefits to be expected when project goal is achieved):
MILESTONES FOR DMAIC OR DMADV PHASES:
-Projected start/end dates for each DMAIC phase of the project
PROJECT CHAMPION:
PROJECT LEADER (Green Belt or Black Belt):
PROJECT TEAM MEMBERS:
AD-HOC MEMBERS:
APPROVED BY & DATE:
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