ASSIGNMENT 1
You are a risk manager of a tertiary care hospital and have just received a letter from a patient who was recently discharged from your facility. Understand that before you can fix the problem described in the patient’s letter, you must first understand the root causes of problems. Read the case study on page 268 in your textbook. Afterwards, address the following:
- Describe root cause analysis
- Evaluate the problem and the risk (s) identified in the case study
- Would you consider this situation to be a close call or near miss? If so, why?
- What is an effective action plan or initiative toward improving quality? Be sure to include safeguards that will prevent future errors.
- What methods/tools could be used to maintain quality?
- Summarize with your thoughts about the root cause analysis tool as it relates to risk management and quality improvement.
Submission Requirements:
Your paper should meet the following requirements:
- Be three to four pages in length, not including the cover or reference pages.
- Be formatted according to the CSU Global Writing CenterLinks to an external site..
- Provide support for your statements with in-text citations from a minimum of four scholarly articles. Two of these sources may be from the class readings, textbook, or lectures, but two must be external. The CSU Global LibraryLinks to an external site.is a good place to find these references.
- Utilize headings to organize the content in your work.
ASSIGNMENT 2
Use the CSU Global LibraryLinks to an external site., along with appropriate internet sources, to identify three real-world examples of healthcare errors that impacted patient safety within the past five years.
Use the readings and your knowledge of risk management and quality/performance improvement to analyze these errors and to prepare a paper designed to inform a healthcare organization on how to prevent these situations or events from occurring.
Instructions:
Your paper must include:
- A concise summary of each healthcare error event.
- An analysis of the impact each event had on internal and external stakeholders.
- Recommendations to the healthcare organization for quality and performance improvements to prevent this situation or event from occurring.
Submission Requirements:
Your paper should meet the following requirements:
- Be three to four pages in length, not including the cover or reference pages.
- Be formatted according to the CSU Global Writing CenterLinks to an external site..
- Provide full APA citations for articles selected along with associated in-text citations. Include at least 3 scholarly references in addition to the course textbook. The CSU Global LibraryLinks to an external site.is a good place to find these references.
- Utilize headings to organize the content in your work.
- Review the grading rubric to see how you will be graded for this assignment.
